Once you're a Priority Health Medicare plan member, here's how to:

Contact Customer Service

Once you're a member of a plan, call Customer Service to verify the benefits of your plan, check the status of your claims, or ask us other questions.

• Call toll-free 888 389-6648
  8:00 a.m. to 9:00 p.m. Eastern time, 7 days a week
• Hearing- or speech-impaired TTY/TDD:
  Call  toll-free 888 551-6761
  8:00 a.m. to 9:00 p.m. Eastern time, 7 days a week

Create your online account

When you're a member of a Priority Health plan, you'll find the information you need about your account and your coverage on the Priority Health website. You'll want to log in there to see your claims and prescription history, change your doctor, order ID cards, and more.
Here's how to create your member account at priorityhealth.com.

Find plan documents

You can download, view and print your documents on priorityhealth.com. Clicking the link below will open the priorityhealth.com website in a new window.
Go to priorityhealth.com to review your Medicare member documents.

Ask for exceptions to coverage, filing appeals, and to let us know about service problems

Go to information on grievances & appeals.

Use advance directives to plan for your care

Learn about the documents you'll want to create to be sure your wishes are followed if you become unable to speak for yourself.
Go to information on using advance directives.